Last Updated: 1/28/2026

Troubleshooting

Solutions for common problems.

Login Issues

”Invalid credentials”

Try:

1. Check your email address
2. Reset your password
3. Check Caps Lock

”Account not found”

Cause: Email not registered.

Try:

• Verify correct email
• Check if you used social login
• Create new account

2FA issues

Lost your phone?

1. Use a backup code
2. Contact support if no codes

Performance

App is slow

Try:

1. Clear browser cache
2. Disable extensions
3. Try different browser
4. Check internet connection

Features not loading

Try:

1. Hard refresh (Ctrl+Shift+R)
2. Clear cookies
3. Try incognito mode
4. Check status page 

Sync Issues

Changes not saving

Cause: Network issues.

Try:

1. Check internet
2. Look for “Offline” indicator
3. Refresh the page
4. Wait and retry